Help and FAQ ▸ Lost private key

What if I lose my private key or want to change my crypto?

If you lose your private key file, it's easily fixed.

Likewise, if you want to change your crypto (perhaps to support older devices like Windows XP or MacOS 10.9 that can't handle stronger ECC certs) you can also do this easily.

Just log in to our dashboard and click 'Fix a lost private key' on the left.