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Already made an order, but are in the validation process? Read the 'next steps' email we've sent you - it has very specific help tailored to your company. Our partner CA, DigiCert, does the final validation and issues your certificate: they have a worldwide 24 hour validation team and you can contact them directly on +1 801 701 9600 as well as live support over chat. Your CertSimple order ID is also a valid DigiCert order ID.