While E.V. requirements like government registration, company status, and whois information are nearly always correct amongst CertSimple customers, the most time taken during orders is the requirement to appear in a qualified independent information source (QIIS) - some type of public business directory. The best known is probably Dunn & Bradstreet or Hoovers.
The QIIS requirement is a little archaic, but it's part of the E.V. requirements. However most SSL providers:
So non-US EV certificates are a small portion of their business. As a result they handle the QIIS check poorly.
The QIIS part of the E.V. process starts with the CA checking existing QIIS records for the company being validated.
If there's an existing record found, the registration authority contacts the company. However, if there's no existing record found - a fairly common occurence in 2015 when public business directories are no longer popular - the registration authority asks the company being validated to request a particular QIIS adds them.
In this case the US based company inevitably has no idea about how to handle non-US applications:
When we asked for feedback from CertSimple customers in Sweden, Japan and Israel, they mentioned this was something we could improve.
So we fixed it.
Inside CertSimple, we now maintain a long list of QIISs that meet the E.V. requirements. Each QIIS is marked with country codes, and ranked according to our own criteria. Most QIISs also have click-by-click instructions for companies to request to be added.
For customers: our ordering process now transparently incorporates the best QIIS for your country - to make your E.V. validation as painless as possible.
We've rolled this out a few days ago, and have been hearing happy things from our non-US customers since.
Mike MacCana, founder at CertSimple.
An EV HTTPS certificate verifies the company behind your website. But getting verified is a slow painful process. CertSimple provides EV HTTPS certificates 40x faster than other vendors. We check your company registration, network details, physical address and flag common errors before you pay us, provide verification steps specific for your company, update in realtime during the process, and even check your infrastructure to help you set up HTTPS securely.
Verify your site now!